CONTACT IDF-SBA
How can we help?

SUPPORT THAT STAYS ORGANIZED

Questions about a grant, membership, technology or partnership? Start in the IDF-SBA Support Center. Your request becomes a trackable support ticket. You’ll receive email notifications when your ticket is updated and can review it anytime through the Support Center.

Visit Support Center
Email Support

ONE PLACE FOR SUPPORT
Start with a ticket.

Support is handled through our Support Center and email so your request stays documented and reaches the right team. Submit one request per issue and keep your ticket number for follow-up.

WHAT CAN WE HELP WITH?
Choose the closest topic.

  • Grants & Program Questions — YES Grant, eligibility, current programs and application questions.
  • Membership & Account Support — Membership access, billing, account and resource questions.
  • Website & Tech Support — Website Essentials, Tech Suite and related technical assistance.
  • Partnerships, Media & General Inquiries — Partnerships, interviews, media, vendors and other organizational inquiries.

After you submit a request, you’ll receive a ticket number and email confirmation. When your ticket is updated, you’ll receive an email notification and can review the conversation through the Support Center or directly from the notification you receive.

Open Support Center

EMAIL SUPPORT
support@idfsba.com

Prefer email? Messages sent to our support address are routed into the same ticketing system so your request can be tracked and answered by the right team.

Please note: IDF-SBA does not currently provide telephone support. Using tickets and email helps us keep requests documented and respond more consistently.

Email IDF-SBA

MAILING ADDRESS
International Development Fund for Social Benefit Assistance

IDF-SBA
447 Broadway, Floor 2, Unit #1041-EV
New York, NY 10013

Please do not mail grant applications, supporting documents or payments unless IDF-SBA specifically requests that you do so.

Support Center
Terms of Use